BibTex RIS Kaynak Göster

Investigating the Influence ofAttitudes and Behaviours of Knowledge Professionals on the Effectiveness of Knowledge Management System: A Study on Turkish Corporations

Yıl 2014, Cilt: 28 Sayı: 4, 474 - 495, 01.10.2014

Öz

The purpose ofthis study is to investigate the relationship between attitudes, behaviours ofknowledge professionals, and the efficiency ofknowledge managementprocess on the effectiveness ofknowledge management system in Turkish private sector companies. The data were gathered from knowledge professionals N=304 currently employed in differentsectors, located in Turkey. Thefactor, correlation, duncan and regression tests were conducted to analyze the relationship between the variables. The empiricalfindings indicate that attitudes ofknowledge professionals and administrative behaviours of employees have a significant positive effect on effectiveness ofknowledge management system. There has been no significant relationshipfound between the efficiency ofprocess and the effectiveness ofthe system

Kaynakça

  • Ackoff, R. L. (1989). From data to wisdom. Journal ofApplied Systems Analysis, 16, 3-9.
  • Alavi, M. and Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research ıssues. MIS Quarterly, 25, 107-136.
  • Barutçugil, İ. (2002). Bilgi yönetimi. İstanbul: Kariyer Yayıncılık.
  • Beijerse, R. P. (1999). Questionsin knowledge management: defining and conceptualizing aphenomenon. Journal ofKnowledge Management, 3(2), 94-109.
  • Bellinger, G., Castro, D. and Mills,A. (2004). Data, information, knowledge, and wisdom. Retrieved from Jan 16, 2012 http://www.mrhanson.org/Data%20information%20Knowledge%20Wisdom.pdf
  • Bhatt, G.D. (2001). Knowledge management in organizations: Examining the interaction between technologies, techniques, and people. Journal ofKnowledge Management, 5(1), 68 - 75.
  • Blackmore, J. (2002). Globalisation and the restructuring of higher education for new knowledge economies: new dangers or old habits troubling gender equity work in universities?. Higher Education Quarterly, 56, 419-441.
  • Brinkley, I. (2006). Defining the knowledge economy, research paper. London: The Work Foundation. Retrieved from Jun 11, 2014 http://www.theworkfoundation.com/assets/docs/publications/65_ definmg%20knowledge%20economy.pdf
  • Carneiro, A. (2000). How does knowledge management ınfluence ınnovation and competitiveness?. Journal ofKnowledge Management. 4(2), 87-98.
  • Chen, R. F., Burstein, F., (2006). A dynamic model of knowledge management for higher education development. In Proceedings ofthe 7th International Conference on Information Technology Based Higher Education and Training, 10 July 2006 to 13 July 2006 (pp. 173-180). Sydney NSWAustralia: University ofTechnology.
  • Chou, T. C., Chang, P. L., Tsai, C. T and Cheng, Y. P. (2005). Internal learning climate, knowledge managementprocess and perceived knowledge management satisfaction. Journal ofInformation Science, 31(4), 283-296.
  • Çapar B, (2005). Bilgi yönetimi, üretimi ve pazarlanması. Bilgi Hizmetlerinin Organizasyonu ve Pazarlanması Sempozyumu, Kadir Has Üniversitesi, 22-24 Eylül, İstanbul. Retrieved May 18, 2014 from http://kaynak.unak.org.tr/bildiri/unak05/u05-8.pdf
  • Çetin, C. and Karabay. M. E. (2010). An empirical investigation through the efficient usage ofknowledge in Turkish banking sector, Gazi Üniversitesi İİBFDergisi, 12(2), 27-56.
  • Davenport, T. H., and Prusak, L. (1998). Working knowledge: How organizations manage what they know. USA: Harvard Business Press.
  • Davenport, T. H. (2005). Thinking for a living: How to get better performances and results from knowledge workers. Boston: Harvard Business School Press.
  • David, P. A. and Foray, D. (2002). An introductionto the economy ofthe knowledge society. International Social Science Journal, 54(171), 9-23.
  • Dragunov, A. N., Dietterich, T. G., Johnsrude, K., McLaughlin M., Li, L. and Herlocker, J. L. (2005).TaskTracer: Adesktop environmentto supportmulti-tasking knowledge workers. In Proceedings ofIUI(pp. 75-82). San Die^ Cabforma: ACM Press.
  • Eagly, A. H. and Chaiken, S. (1993). The psychology ofattitudes. FortWorth, Texas: Harcourt Brace Jovanovich College Publishers.
  • Faucher, P. L. Jean-Baptiste, Everett, A. M. and Lawson, R. (2008). Reconstituting knowledge management. Journal ofKnowledge Management, 12(3), 3-16.
  • Fayyad, U., Shapiro, G.P and Smyth, P. (1996). The KDD process for extracting useful knowledge from volumes of data. Communications ofthe ACM, 39, 27-34.
  • Fitchett, J. (1998). Managing your organization’s key asset: Knowledge. The Healthcare Forum Journal, 41(3), 56-60.
  • Geng, Q., Townley, C., Huang, K. and Zhang, J. (2005). Comparative knowledge management: A pilot study of chinese and american universities. Journal ofthe American Society for information Science and Technology, 56(10), 1031-1043.
  • Gholipour, R., Jandaghi, G. and Hosseinzadeh, S.A.A. (2010). Explanation of knowledge management enabler as a latent variable: A case study of SMEs in Iran. African Journal of Business Management, 4(9), 1863-1872.
  • Gold, A. H., Malhotra, A. and Segars, A.H. (2001). Knowledge management: An organizational capabilities perspective. Journal ofManagementinformation Systems, 18(1), 185-214.
  • Gupta, A. K. and Govindarajan, V. (2000). Knowledge management’s social dimension: Lessons from Nucor Steel. Sloan Management Review, 42(1), 71-80.
  • Halawi, L. A., Aronson, J. and Mccarthy, R. (2005). Resource- based view of knowledge management for competitive advantage. The Electronic Journal ofKnowledge Management, 3(2), 75-86.
  • Havens, C., and Knapp, E. (1999). Easing into knowledge management. Strategy & Leadership, 27(2), 4-9.
  • Hicks, R. C., Dattero, R. and Galup, S.D. (2006). The five-tier knowledge management hierarchy. Journal ofKnowledge Management, 10(1),19-31.
  • Hipp, C. and Grupp, H. (2005). Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies. Research Policy, 34, 517-535.
  • Ichijo, K., Von Krogh, G. and Nonaka, I. (1998). Knowledge enablers. In von Krogh, G., Roos, J. and Kleine, D. (Eds), Knowing infirms. Understanding, managing and measuring knowledge (pp. 173-203) London: Sage.
  • Jensen, M. C. ve Meckling, W. H. (1996). Specific and general knowledge, and organizational structure. In P. S. Myers (Ed.), Knowledge management and organizational design (pp. 17-38). Newton, MA: Butterworth-Heinemann.
  • Kamath, G. B. (2007). The intellectual capital performance of the Indian banking sector. Journal of Intellectual Capital, 8(1), 96-123.
  • Karabay, M. (2010). Bilgi ekonomisine geçiş sürecinde fnansal sektörde stratejik rekabet olgusu: bankacılık sektörü üzerine bir uygulama, Unpublished Dissertation, M. Ü. Institute ofBanking and Insurance, İstanbul.
  • Karabay, M. (2011). Assessing the measurement of intangible assets in telecommunication sector: evidence from Turkey. International Journal ofBusiness And Management Studies, 3(1), 239­ 252.
  • Kavak, B. and Vatansever, N. (2007). Hizmet sektöründe örgüt içi iletişim bileşenleri, işgören verimliliği bileşenleri ve işgören verimliliği üzerindeki etkileri: Ankara’daki beş yıldızlı otel işgörenlerinin düşünceleri. Ticaret ve Turizm Eğitim Fakültesi Dergisi, 2, 120-140.
  • Khalifa, M., Lam, R. and Lee, M. (2001). An integrative framework for knowledge management effectiveness. Twenty-SecondInternational Conference on Information Systems. New Orleans: ICIS 2001 Proceedings.
  • Kulkarni, U. R., Ravindran, S. and Freeze, R. (2007). A Knowledge Management Success Model: Theoretical Development and Empirical Validation, Journal of Management Information Systems, 23(3), 309-347.
  • Lee, H. and Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.
  • Li, Sheng-Tun and Tsai, M-H. (2008). A dynamic taxonomy for managing knowledge assets. Technovation, 39(4), 284-298.
  • Liaw, S.-S., Chen, G. D. and Huang, H-M. (2008). Users’ attitudes toward Web-based collaborative learning systems for knowledge management. Computers & Education, 50(3), 950-961.
  • Lim, K. K., Pervaiz K. A. and Zairi, M. (1999). Managing for quality through knowledge management. Total QualityManagement, 10(4/5), 615-621.
  • Malhotra, Y. (1998). Knowledge management for the new world of business. Journalfor Quality & Participation, [Special issue on Learning and Information Management], 21(4), 58-60.
  • Materska, K. (2004). Librarians in the knowledge age. New Library World, 105(3/4), 142 - 148.
  • Miles, I., Kastrinos, N., Flanagan, K., Bilderbeek, R., den Hertog, P., Huntink, W. and Bouman, M., (1994). Knowledge-intensive business services: Their roles as users, carriers and sources of ınnovation. Manchester: Prest.
  • Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company how japanese companies create the dynamics ofinnovation. Oxford: Oxford University Press.
  • Oltra, V. (2005). Knowledge management effectiveness factors: The role ofHRM. Journal ofKnowledge Management, 9(4),70-87.
  • Ong, C. S. and Lai, J. Y. (2007). Measuring user satisfaction with knowledge management systems: scale development, purification, and initial test. Computers in Human Behaviour, 23(3), 1329-1346.
  • Oort, F.V. and Raspe, O. (2005). The knowledge economy and the dutch cities. European Regional Science Conference, Amsterdam. Retrieved Jul 25, 2014 http://www-sre.wu-wien.ac.at/ersa/ ersaconfs/ersa05/papers/165.pdf
  • Özdemirci, F. and Aydın, C. (2008). Kurumsal bilgi kaynakları ve bilgi yönetimi. TürkKütüphaneciliği, 22(1), 59-81.
  • Powell, W.W. and Snellman, K. (2004).The Knowledge economy, Annual Review ofSociology, 30, 199­ 220.
  • Robert, K. (2005). Knowledge for future competitive advantage. Acing Today, June, 20-21.
  • Saari, L. M. and Judge, T. A. (2004). Employee attitudes and job satisfaction. Human Resource Management, 43(4), 395-407.
  • Sabherwal, R. and Becerra-Fernandez, I. (2003). An empirical study of the effect of knowledge management processes at individual, group, and organizational levels. Decision Sciences, 34(2),225-260.
  • Sağsan, M. (2007). Knowledge management from practice to discipline: A field study. AID TODAIE’s Review ofPublicAdministration, 1(4), 123-157.
  • Sveiby, K. E. and Simons, R. (2002). Collaborative climate and effectiveness of knowledge work-An empirical study. Journal ofKnowledge Management, 6(5), 420-433.
  • Todd, R. J. and Southon, G. (2001). Educating for a knowledge management future: perceptions of library and information professionals. The Australian Library Journal, 50(4), 313-327.
  • Toit, A.D. (2003). Competitive intelligence in the knowledge economy: What is in it for south african manufacturing enterprises? International Journal ofInformation Management, 23, 111-120.
  • Tonta, Y. (2004). Bilgi yönetiminin kavramsal tanımı ve uygulama alanları. Kütüphaneciliğin Destanı Sempozyumu, 21-24 Ekim 2004, Ankara içinde (ss. 1-9). Retrieved Jun 08, 2014 http://yunus. hacettepe.edu.tr/~tonta/yayinlar/BilgiYonetimi.pdf
  • Tonta, Y. and Küçük, M. (2005). Main dynamics ofthe transition from industrial society to information society. A. Erdinç (Ed.). In Proceedings ofthe Third International Symposium on “Society, Governance, Management and Leadership Approaches in the Light of the Technological Developments and the Information Age (pp.3-16). Ankara: Genelkurmay Atase Başkanlığı.
  • Uçkan, Ö. (2006). Bilgi politikası ve bilgi ekonomisi: Verimlilik, istihdam, büyüme ve kalkınma. Bilgi Dünyası. Retrieved Sep 11 2014 http://bd.org.tr/index.php/bd/a^rticle/view729l/295
  • Wiig, K. M. (2003). People-focused knowledge management. Texas: Schema Press, Texas. (pp. 1-7). Retrieved Aug 28, 2014 from http://www.krii.com/downloads/people_focused_content.pdf
  • Yahya, S. and Goh, W.K. (2002). Managing human resourcestoward achieving knowledge management. Journal ofKnowledge Management, 6(5), 457 - 468.
  • Yeh, Y-J., Lai, S-Q. and Ho, Chin-Tsang. (2006). Knowledge management enablers: A case study. Industrial Management & Data Systems, 106(6), 793-810.
  • Yeşilorman, M. and Koç, F. (2014). Bilgi toplumunun teknolojik temeleri üzerine eleştirel bir bakış. Fırat Üniversitesi Sosyal Bilimler Dergisi, 24(1),117-135.
  • Zack, M. (2002). Developing a knowledge strategy. California Management Review, 41(3), 125-145.
  • Zaim, H. (2005). Bilginin artan önemi ve bilgi yönetimi. İstanbul: İşaret Yayınları.

Bilgi Yönetim Sisteminin Etkinliği Üzerinde Bilgi Profesyonellerinin Tutum ve Davranışlarının Etkisinin İncelenmesi: Türk Firmaları Üzerine Bir Araştırma

Yıl 2014, Cilt: 28 Sayı: 4, 474 - 495, 01.10.2014

Öz

Bu çalışmanın amacı, bilgi profesyonelleri olarak bilinen bilgi işçilerinin ve bilgi sağlayıcılarının tutum ve davranışları ile bilgi yönetim sürecinin etkinliğinin bilgi yönetim sistemi üzerindeki etkilerini araştırmaktır. Araştırma örneklemini Türkiye'de faaliyette bulunan çeşitli özel şirletlerde çalışan bilgi profesyonelleri N = 304 oluşturmaktadır. Çalışmada değişkenler arasındaki ilişkiyi analiz etmek içinfaktör, korelasyon, duncan ve regresyon testleri yapılmıştır. Araştırma bulguları, bilgi profesyonellerinin idari davranışları, tutumları ile bilgi yönetim sistemi üzerinde olumlu etkisini ortaya koyarken, bilgi yönetim sisteminin etkinliği arasında anlamlı bir ilişkiye rastlanmamıştır.

Kaynakça

  • Ackoff, R. L. (1989). From data to wisdom. Journal ofApplied Systems Analysis, 16, 3-9.
  • Alavi, M. and Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research ıssues. MIS Quarterly, 25, 107-136.
  • Barutçugil, İ. (2002). Bilgi yönetimi. İstanbul: Kariyer Yayıncılık.
  • Beijerse, R. P. (1999). Questionsin knowledge management: defining and conceptualizing aphenomenon. Journal ofKnowledge Management, 3(2), 94-109.
  • Bellinger, G., Castro, D. and Mills,A. (2004). Data, information, knowledge, and wisdom. Retrieved from Jan 16, 2012 http://www.mrhanson.org/Data%20information%20Knowledge%20Wisdom.pdf
  • Bhatt, G.D. (2001). Knowledge management in organizations: Examining the interaction between technologies, techniques, and people. Journal ofKnowledge Management, 5(1), 68 - 75.
  • Blackmore, J. (2002). Globalisation and the restructuring of higher education for new knowledge economies: new dangers or old habits troubling gender equity work in universities?. Higher Education Quarterly, 56, 419-441.
  • Brinkley, I. (2006). Defining the knowledge economy, research paper. London: The Work Foundation. Retrieved from Jun 11, 2014 http://www.theworkfoundation.com/assets/docs/publications/65_ definmg%20knowledge%20economy.pdf
  • Carneiro, A. (2000). How does knowledge management ınfluence ınnovation and competitiveness?. Journal ofKnowledge Management. 4(2), 87-98.
  • Chen, R. F., Burstein, F., (2006). A dynamic model of knowledge management for higher education development. In Proceedings ofthe 7th International Conference on Information Technology Based Higher Education and Training, 10 July 2006 to 13 July 2006 (pp. 173-180). Sydney NSWAustralia: University ofTechnology.
  • Chou, T. C., Chang, P. L., Tsai, C. T and Cheng, Y. P. (2005). Internal learning climate, knowledge managementprocess and perceived knowledge management satisfaction. Journal ofInformation Science, 31(4), 283-296.
  • Çapar B, (2005). Bilgi yönetimi, üretimi ve pazarlanması. Bilgi Hizmetlerinin Organizasyonu ve Pazarlanması Sempozyumu, Kadir Has Üniversitesi, 22-24 Eylül, İstanbul. Retrieved May 18, 2014 from http://kaynak.unak.org.tr/bildiri/unak05/u05-8.pdf
  • Çetin, C. and Karabay. M. E. (2010). An empirical investigation through the efficient usage ofknowledge in Turkish banking sector, Gazi Üniversitesi İİBFDergisi, 12(2), 27-56.
  • Davenport, T. H., and Prusak, L. (1998). Working knowledge: How organizations manage what they know. USA: Harvard Business Press.
  • Davenport, T. H. (2005). Thinking for a living: How to get better performances and results from knowledge workers. Boston: Harvard Business School Press.
  • David, P. A. and Foray, D. (2002). An introductionto the economy ofthe knowledge society. International Social Science Journal, 54(171), 9-23.
  • Dragunov, A. N., Dietterich, T. G., Johnsrude, K., McLaughlin M., Li, L. and Herlocker, J. L. (2005).TaskTracer: Adesktop environmentto supportmulti-tasking knowledge workers. In Proceedings ofIUI(pp. 75-82). San Die^ Cabforma: ACM Press.
  • Eagly, A. H. and Chaiken, S. (1993). The psychology ofattitudes. FortWorth, Texas: Harcourt Brace Jovanovich College Publishers.
  • Faucher, P. L. Jean-Baptiste, Everett, A. M. and Lawson, R. (2008). Reconstituting knowledge management. Journal ofKnowledge Management, 12(3), 3-16.
  • Fayyad, U., Shapiro, G.P and Smyth, P. (1996). The KDD process for extracting useful knowledge from volumes of data. Communications ofthe ACM, 39, 27-34.
  • Fitchett, J. (1998). Managing your organization’s key asset: Knowledge. The Healthcare Forum Journal, 41(3), 56-60.
  • Geng, Q., Townley, C., Huang, K. and Zhang, J. (2005). Comparative knowledge management: A pilot study of chinese and american universities. Journal ofthe American Society for information Science and Technology, 56(10), 1031-1043.
  • Gholipour, R., Jandaghi, G. and Hosseinzadeh, S.A.A. (2010). Explanation of knowledge management enabler as a latent variable: A case study of SMEs in Iran. African Journal of Business Management, 4(9), 1863-1872.
  • Gold, A. H., Malhotra, A. and Segars, A.H. (2001). Knowledge management: An organizational capabilities perspective. Journal ofManagementinformation Systems, 18(1), 185-214.
  • Gupta, A. K. and Govindarajan, V. (2000). Knowledge management’s social dimension: Lessons from Nucor Steel. Sloan Management Review, 42(1), 71-80.
  • Halawi, L. A., Aronson, J. and Mccarthy, R. (2005). Resource- based view of knowledge management for competitive advantage. The Electronic Journal ofKnowledge Management, 3(2), 75-86.
  • Havens, C., and Knapp, E. (1999). Easing into knowledge management. Strategy & Leadership, 27(2), 4-9.
  • Hicks, R. C., Dattero, R. and Galup, S.D. (2006). The five-tier knowledge management hierarchy. Journal ofKnowledge Management, 10(1),19-31.
  • Hipp, C. and Grupp, H. (2005). Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies. Research Policy, 34, 517-535.
  • Ichijo, K., Von Krogh, G. and Nonaka, I. (1998). Knowledge enablers. In von Krogh, G., Roos, J. and Kleine, D. (Eds), Knowing infirms. Understanding, managing and measuring knowledge (pp. 173-203) London: Sage.
  • Jensen, M. C. ve Meckling, W. H. (1996). Specific and general knowledge, and organizational structure. In P. S. Myers (Ed.), Knowledge management and organizational design (pp. 17-38). Newton, MA: Butterworth-Heinemann.
  • Kamath, G. B. (2007). The intellectual capital performance of the Indian banking sector. Journal of Intellectual Capital, 8(1), 96-123.
  • Karabay, M. (2010). Bilgi ekonomisine geçiş sürecinde fnansal sektörde stratejik rekabet olgusu: bankacılık sektörü üzerine bir uygulama, Unpublished Dissertation, M. Ü. Institute ofBanking and Insurance, İstanbul.
  • Karabay, M. (2011). Assessing the measurement of intangible assets in telecommunication sector: evidence from Turkey. International Journal ofBusiness And Management Studies, 3(1), 239­ 252.
  • Kavak, B. and Vatansever, N. (2007). Hizmet sektöründe örgüt içi iletişim bileşenleri, işgören verimliliği bileşenleri ve işgören verimliliği üzerindeki etkileri: Ankara’daki beş yıldızlı otel işgörenlerinin düşünceleri. Ticaret ve Turizm Eğitim Fakültesi Dergisi, 2, 120-140.
  • Khalifa, M., Lam, R. and Lee, M. (2001). An integrative framework for knowledge management effectiveness. Twenty-SecondInternational Conference on Information Systems. New Orleans: ICIS 2001 Proceedings.
  • Kulkarni, U. R., Ravindran, S. and Freeze, R. (2007). A Knowledge Management Success Model: Theoretical Development and Empirical Validation, Journal of Management Information Systems, 23(3), 309-347.
  • Lee, H. and Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.
  • Li, Sheng-Tun and Tsai, M-H. (2008). A dynamic taxonomy for managing knowledge assets. Technovation, 39(4), 284-298.
  • Liaw, S.-S., Chen, G. D. and Huang, H-M. (2008). Users’ attitudes toward Web-based collaborative learning systems for knowledge management. Computers & Education, 50(3), 950-961.
  • Lim, K. K., Pervaiz K. A. and Zairi, M. (1999). Managing for quality through knowledge management. Total QualityManagement, 10(4/5), 615-621.
  • Malhotra, Y. (1998). Knowledge management for the new world of business. Journalfor Quality & Participation, [Special issue on Learning and Information Management], 21(4), 58-60.
  • Materska, K. (2004). Librarians in the knowledge age. New Library World, 105(3/4), 142 - 148.
  • Miles, I., Kastrinos, N., Flanagan, K., Bilderbeek, R., den Hertog, P., Huntink, W. and Bouman, M., (1994). Knowledge-intensive business services: Their roles as users, carriers and sources of ınnovation. Manchester: Prest.
  • Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company how japanese companies create the dynamics ofinnovation. Oxford: Oxford University Press.
  • Oltra, V. (2005). Knowledge management effectiveness factors: The role ofHRM. Journal ofKnowledge Management, 9(4),70-87.
  • Ong, C. S. and Lai, J. Y. (2007). Measuring user satisfaction with knowledge management systems: scale development, purification, and initial test. Computers in Human Behaviour, 23(3), 1329-1346.
  • Oort, F.V. and Raspe, O. (2005). The knowledge economy and the dutch cities. European Regional Science Conference, Amsterdam. Retrieved Jul 25, 2014 http://www-sre.wu-wien.ac.at/ersa/ ersaconfs/ersa05/papers/165.pdf
  • Özdemirci, F. and Aydın, C. (2008). Kurumsal bilgi kaynakları ve bilgi yönetimi. TürkKütüphaneciliği, 22(1), 59-81.
  • Powell, W.W. and Snellman, K. (2004).The Knowledge economy, Annual Review ofSociology, 30, 199­ 220.
  • Robert, K. (2005). Knowledge for future competitive advantage. Acing Today, June, 20-21.
  • Saari, L. M. and Judge, T. A. (2004). Employee attitudes and job satisfaction. Human Resource Management, 43(4), 395-407.
  • Sabherwal, R. and Becerra-Fernandez, I. (2003). An empirical study of the effect of knowledge management processes at individual, group, and organizational levels. Decision Sciences, 34(2),225-260.
  • Sağsan, M. (2007). Knowledge management from practice to discipline: A field study. AID TODAIE’s Review ofPublicAdministration, 1(4), 123-157.
  • Sveiby, K. E. and Simons, R. (2002). Collaborative climate and effectiveness of knowledge work-An empirical study. Journal ofKnowledge Management, 6(5), 420-433.
  • Todd, R. J. and Southon, G. (2001). Educating for a knowledge management future: perceptions of library and information professionals. The Australian Library Journal, 50(4), 313-327.
  • Toit, A.D. (2003). Competitive intelligence in the knowledge economy: What is in it for south african manufacturing enterprises? International Journal ofInformation Management, 23, 111-120.
  • Tonta, Y. (2004). Bilgi yönetiminin kavramsal tanımı ve uygulama alanları. Kütüphaneciliğin Destanı Sempozyumu, 21-24 Ekim 2004, Ankara içinde (ss. 1-9). Retrieved Jun 08, 2014 http://yunus. hacettepe.edu.tr/~tonta/yayinlar/BilgiYonetimi.pdf
  • Tonta, Y. and Küçük, M. (2005). Main dynamics ofthe transition from industrial society to information society. A. Erdinç (Ed.). In Proceedings ofthe Third International Symposium on “Society, Governance, Management and Leadership Approaches in the Light of the Technological Developments and the Information Age (pp.3-16). Ankara: Genelkurmay Atase Başkanlığı.
  • Uçkan, Ö. (2006). Bilgi politikası ve bilgi ekonomisi: Verimlilik, istihdam, büyüme ve kalkınma. Bilgi Dünyası. Retrieved Sep 11 2014 http://bd.org.tr/index.php/bd/a^rticle/view729l/295
  • Wiig, K. M. (2003). People-focused knowledge management. Texas: Schema Press, Texas. (pp. 1-7). Retrieved Aug 28, 2014 from http://www.krii.com/downloads/people_focused_content.pdf
  • Yahya, S. and Goh, W.K. (2002). Managing human resourcestoward achieving knowledge management. Journal ofKnowledge Management, 6(5), 457 - 468.
  • Yeh, Y-J., Lai, S-Q. and Ho, Chin-Tsang. (2006). Knowledge management enablers: A case study. Industrial Management & Data Systems, 106(6), 793-810.
  • Yeşilorman, M. and Koç, F. (2014). Bilgi toplumunun teknolojik temeleri üzerine eleştirel bir bakış. Fırat Üniversitesi Sosyal Bilimler Dergisi, 24(1),117-135.
  • Zack, M. (2002). Developing a knowledge strategy. California Management Review, 41(3), 125-145.
  • Zaim, H. (2005). Bilginin artan önemi ve bilgi yönetimi. İstanbul: İşaret Yayınları.
Toplam 66 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Research Article
Yazarlar

Berat Bir

Melisa Erdilek Karabay

Yayımlanma Tarihi 1 Ekim 2014
Yayımlandığı Sayı Yıl 2014 Cilt: 28 Sayı: 4

Kaynak Göster

APA Bir, B., & Erdilek Karabay, M. (2014). Investigating the Influence ofAttitudes and Behaviours of Knowledge Professionals on the Effectiveness of Knowledge Management System: A Study on Turkish Corporations. Türk Kütüphaneciliği, 28(4), 474-495.

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