The Information Technologies Readiness Levels of Healthcare Professionals in Hospitals and The Effect of The Perceived Organizational Support on Employee Performance: Bayburt Public Hospital Sample
Year 2024,
Volume: 7 Issue: 2, 156 - 170, 31.12.2024
Merve Çarkıt İçel
,
Demet Unalan
Abstract
This research was conducted to evaluate the effects of information technology readiness level and perceived organizational support on the job performance of healthcare professionals. Determining whether there is a significant difference between the scales used in the research and socio-demographic variables constitutes the secondary aim of the study. Data in the study; The personal information form was collected with the employees' Information Technologies Readiness Level, Perceived Organizational Support and Job Performance scales. A total of 327 healthcare professionals contributed to the research. The sampling method of the study was convenience sampling method. SPSS 22 and AMOS 24 package programs were used to analyze the data. Data; It was evaluated by independent samples t-test, one-way analysis of variance and Pearson correlation analysis. Structural equation modeling was used in research hypothesis testing. As a result of the study, it was determined that the Information Technology Readiness levels of male healthcare professionals, doctoral graduates, Data Preparation and Control Operators and those who have worked in the institution for 6-10 years were significantly higher than other healthcare professionals. It was determined that information technology readiness and perceived organizational support had a significant and positive effect on job performance. In conclusion; It can be said that readiness for information technologies and perceived organizational support significantly affect job performance and contribute positively.
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The Information Technologies Readiness Levels of Healthcare Professionals in Hospitals and The Effect Oof The Perceived Organizational Support on Employee Performance: Bayburt Public Hospital Sample
Year 2024,
Volume: 7 Issue: 2, 156 - 170, 31.12.2024
Merve Çarkıt İçel
,
Demet Unalan
References
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- Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of applied psychology, 71(3), 500.
- Erdaş, K. D. (2010). Lider-üye mübadelesi, algılanan örgütsel destek ve öz denetim kişilik özelliğinin örgütsel vatandaşlık davranışları üzerindeki etkileri. Yüksek lisans tezi, Hacettepe Üniversitesi, Ankara.
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- Gökşen, Y., & Yıldırım, F. K. (2005). The impact of information technologies on business strategies and competitive advantage and a comparative field research. Review of Social, Economic & Business Studies,7(8), 309-330.
- Griffith, J. (2006). What do the soldiers say? Needed ingredients for determining unit readiness. Armed Forces & Society, 32(3), 367-388.
- Gürbüz, S., & Yüksel, M. (2008). Emotional intelligence in the work environment: Relationship with job performance, job satisfaction, organizational citizenship behavior and some demographic characteristics. Doğuş University Magazine, 9(2), 174-190.
- Heart, T. and Kalderon, E. (2013). Older Adults: Are They Ready to Adopt Health-Related ICT?. International Journal of Medical Informatics, 82(11), 209–231.
- Ibrahim, M. E., & Marri, A. A. (2015). Role of gender and organizational support in work-family conflict for accountants in UAE. International Journal of Commerce and Management, 25(2), 157-172.
- Işık, O., & Akbolat, M. (2010). Use of information technologies and hospital information systems: A study on healthcare professionals. World of Information, 11(2), 365- 389.
- Karaman, M., Macit, M., & Kuşcu Karatepe, H. (2020). The effect of psychological capital on job performance: An application in healthcare workers. Optimum Journal of Economics and Management Sciences, 7(1), 127-146
- Kılınç, E. ve Paksoy, H. (2017). Examining the performance perception level of healthcare professionals according to some socio-demographic variables. Journal of Selçuk University Vocational School of Social Sciences, 20(2), 151-159.
- Kök, S. B. (2006). Managerial and organizational effects of information technologies. Journal of Gazi University Faculty of Commerce and Tourism Education, (2), 123-140.
- Korkmaz, S. (2019). Çalışanların teknolojiye hazırbulunuşluk eğilimleri, teknoloji kabulü ve iş tatmini arasındaki ilişkiye yönelik bir araştırma. Yüksek lisans tezi, İstanbul Üniversitesi, İstanbul.
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- LeRouge, C., Van Slyke, C., Seale, D., & Wright, K. (2014). Baby boomers' adoption of consumer health technologies: survey on readiness and barriers. J Med Internet Res, 16(9), e200.
- Li, J., & Ray, P. (2009). E-Health readiness assessment methodology (ehram). world congress on medical physics and biomedical engineering, September 7-12, 2009, Munich, Germany.
Lin, J. S. C., & Chang, H. C. (2011). The role of technology readiness in self‐service technology acceptance.
Managing Service Quality: An International Journal, 21(4), 424-444.
- MacNevin, W., Poon, E. & Skinner, T. (2021). “Technology Readiness Of Medical Students And The Association of Technology Readiness With Specialty İnterest”. Canadian Medical Education Journal / Revue canadienne de l’éducation médicale, 12(2), ss.31–41.
- Maier, R. (2005). Knowledge management systems: information and communication technologies for knowledge management. Computing Reviews, 46(1), 24.
- Mazak, M. T. (2018). Hemşirelerin bilgi teknolojileri hazırbulunuşluğunun iş performansına etkisi. Yüksek lisans tezi.,Ufuk Üniversitesi, Ankara.
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